Care instructions

Bedding/ Inners:

It is important to take proper care of your duvets to prolong their life and keep them looking good. Duvets typically don’t require frequent washing since the duvet cover serves to protect and keep them clean. If you spill on your duvet then rather spot wash that area with a bucket of warm soapy water. If you feel like your duvet needs a complete wash then follow these instructions.

All Feather and Down fills:

• Warm Gentle Machine Wash – 40°
• Cool Tumble Dry
• Do Not Iron
• Do Not Bleach
• Do Not Dry Clean

Washing instructions:

Don’t overwash because you will take off the layer of down-proof and your feathers will start popping out.

Can be hand or machine-washed. Place the duvet into a large machine with a small amount of mild liquid washing detergent and wash on a warm, gentle cycle so as not to stress the seams.

Do not use any bleach or brightener as this strips the fabric of its protective downproof layer.

Do not use any fabric softener as this coats the down and prevents it from drying properly. Make sure that the duvet is rinsed thoroughly, this should take 2-3 rinses.

The duvet can be dried in a tumble dryer on low heat, taken out of the dryer, and shaken a few times during the cycle.

Use dryer balls (or clean tennis balls in a pillow case) to help beat the duvet as it dries, this prevents lumps forming.

Make sure the duvet is completely dry before you put it back on your bed.

Hang the duvet in the shade to air. Direct sunlight tends to make the down sweat which releases an odour.

A small amount of shrinkage may occur as the cover is 100% cotton downproof.

Please note:

Always use a cover to protect the duvet from perspiration, soiling, and general wear, the duvet itself should only need to be cleaned every four to five years.

Regular fluffing will help the duvet last longer and provide better insulation.

A few vigorous shakes each morning is sufficient to redistribute the fill and avoid matting.

Use the cotton tog bag that is supplied with the duvet for storing or transporting your duvet.

This bag is cotton and allows the duvet to breathe.

NEVER use plastic to store your duvet.

This results in sweating and bad odor forms.

Synthetic fills:

• Warm Gentle Machine Wash – 40°
• Cool Tumble Dry
• Do Not Iron
• Do Not Bleach

Washing instructions :

Your synthetic duvets and pillows can be hand or machine-washed.

Place the duvet into a large machine with a small amount of mild liquid washing detergent and wash on a warm, gentle cycle so as not to stress the seams.

The duvet can be dried in a tumble dryer on low heat, take it out of the dryer and shake it a few times during the cycle.

Use dryer balls (or clean tennis balls in a pillow case) to help beat the duvet as it dries, this prevents lumps forming.

Scatter cushions:

**All our scatter cushions are feather cushions.

Maintenance:

Plump daily to maintain the appearance and ensure even distribution of filling – Vigorously pat all sides to separate the filling and infuse air back into the cushion.

Rotate cushions regularly to ensure even wear.

Cleaning:

Spot Cleaning – Treat spills and stains as soon as possible to prevent the possibility of permanent staining. Gently scrape any soiling or mop any liquid from the surface of the cushion. Apply propriety cleaning agents according to product instructions to remove the residue. Do not saturate the interior with water or any cleaning liquid. Allow to thoroughly dry before inserting into cushion cover and re-use.

Annual professional dry cleaning is recommended.

Indoor Scatters:

Treat for Stains

If you’re trying to remove a stubborn spot, remove the pillow cover and treat it with an enzyme-based stain remover before washing.

Wash the Cover

Remove the cover from the pillow and place it in the washing machine. Use mild detergent and cold water on the gentle cycle.

Air Dry the Cover

Once the wash cycle is done, remove the cover and hang it to dry. Don’t toss it in the dryer because the heat can cause the fabric to shrink or become misshapen.

• How to Hand-Wash Throw Pillow Covers:

Use an enzyme-based stain remover or a dab of laundry detergent to pretreat any visible stains. Let it work for at least 10 minutes to begin breaking apart the stains.

Fill a clean sink with cold water, add one teaspoon of gentle liquid detergent, and stir it in to make sure it’s dissolved and dispersed well.

Add the pillow cover and let soak for at least five minutes, then swish the cover through the water.

Lift out the fabric, drain the sink, and refill it with fresh water to rinse the item. Swish and rinse the cover until no suds remain. Gently squeeze the fabric but don’t wring or twist the cover. Hang to air dry.

The pillow insert can be washed by hand but use only a few drops of detergent. Change the rinse water multiple times until you see absolutely no suds. Squeeze the pillow between two heavy towels to absorb excess water and place it on a drying rack to air dry. Fluff the pillow insert often as it dries to prevent clumps.

Outdoor Scatters:

• For a basic clean, you should remove the cushion covers and place them inside out in the washing machine. This should be done at least once a year, on a low cycle with a mild cleaning detergent. Do not wash the feather inner part of the cushion as this can lead to the build-up of mildew and mould. Once the cycle has finished, ensure your covers are entirely dry before replacing them onto the inners.
• If your cushion covers are not removable you should make a solution of warm soapy water with a mild detergent. Use a soft brush to scrub the solution into the cushion and wipe away with a soft, wet cloth. Then, press the cushion in between two towels and squeeze any excess water out. Ensure that the cushions are completely dry by allowing them to air in the sunshine (if possible). Alternatively, place in the airing cupboard for a few hours.
• For a heavy-duty clean, you’ll need to soak your cushion covers. Create a solution of equal parts washing up liquid and Vanish Oxi-action powder with a liter of warm water. Pour the liquid into a spray bottle and apply liberally to the cushion covers, focusing on any particularly dirty areas. Allow this solution to work away for 15 to 35 minutes but don’t let it get dry! Re-spray if necessary. Once the time is up, use your garden hose to blast away the cleaning solution and dirt. It should easily fall away. Then, you can repeat the basic clean step 1 as shown above to ensure your cushions are as good as new.
• To prevent any dirt build-up in the first place, we suggest using an outdoor fabric protector which forms a protective barrier. It’ll also make your cushions easier to clean in the future. 

Throws/Blankets:

You should wash throw blankets at least once every two weeks and more often if used frequently.

Fleece blankets:

The tricky part of washing fleece blankets (or other fuzzy throws, like faux fur and microfiber) is maintaining their super-soft feel. To prevent pilling or matting, wash fleece blankets separately in cold water on a gentle cycle. Use only a small amount of detergent—more soap won’t necessarily make your blanket cleaner. The excess detergent can stick to the fleece fibers and make your blanket feel less soft.

Avoid using bleach, which can damage the fibers or affect the blanket’s dye. Because polyester fleece is naturally stain-resistant, a cold water wash with detergent should get your fleece blanket clean. For tough stains that won’t budge, pre-treat them with a drop of dishwashing liquid, letting it set on the spot for about 10 minutes before blotting it away with a paper towel or cloth. After washing, hang fleece blankets up to line-dry, or toss them in the dryer on a low- or no-heat cycle. Don’t dry your fleece blanket on high heat, which can cause the blanket fibers to melt or shrink.

Wool blankets:

Because wool blankets naturally repel dirt and stains, you only need to wash them a few times each year. Between washes, you can refresh a wool blanket by shaking it out and brushing it with a soft-bristled fabric brush to remove dirt or debris. To prevent damage to the blanket’s fibers, be sure to brush in the same direction.

Before washing a wool blanket, check the manufacturer’s care instructions to make sure it’s not dry-clean only. If the blanket is machine-washable, use cold water and a wool-safe detergent. First, place the blanket in your machine and allow it to soak in the water and detergent solution for about 15 minutes. Then select a gentle cycle and let it run for about two minutes before switching to the rinse cycle. Once complete, hang your wool blanket to dry away from direct sunlight, which can cause the fabric’s colors to fade. If necessary, roll the blanket in a towel and gently squeeze (don’t wring it out) to remove excess moisture before hanging. Avoid placing wool blankets in the dryer, as this can damage the delicate fibers and result in shrinkage or a coarse, scratchy feel.

Faux-fur blankets/throws:

Faux-fur blankets are usually made with synthetic fibers, such as acrylic and polyester, that can be washed fairly easily, unlike their delicate counterparts. First, check the tag on your blanket. Some recommend dry cleaning only.

However, many faux-fur blankets can be laundered at home using the following method. Place the blanket in your washer and run a cold, delicate cycle with your usual detergent. If your washer doesn’t have a gentle option, use the lowest spin setting. Avoid chlorine bleach, and skip any fabric softeners. Air-dry the blanket on a rack or clothesline. Shake to fluff the faux fur once dry. If the material appears matted, brush faux-fur blankets in all directions with a pet slicker brush or wide-tooth comb. Do not use an iron.

Towels:

Separate Light and Dark Towels – Before washing towels, separate the light and dark colors into their own loads. Never wash white towels with dark colors. Since towels are so absorbent, the lighter colored towels can pick up some of the dye color from the darker ones which can cause them to become dingy or discolored.

Do Not Overload the Washing Machine – Place towels in the washing machine and avoid overloading. Also, be sure to make the load even, especially with top-loading machines with an agitator. For reference, a typical front-loading washing machine can hold around seven bath towels, and a top-loading machine can hold around 10.

Use Less Detergent – Using too much laundry detergent can cause your towels to get stiff. It is a good idea to use about half of the suggested amount of laundry detergent you would typically use for best results. Most detergents are fine for washing towels, so your favorite should work just fine.

Add Bleach if Desired – If you have stains on your towels, bleach works well to get them clean. When washing white towels, you can use chlorine or non-chlorine (color-safe) bleach. When washing colored towels, you can only use color-safe bleach, as chlorine bleach will fade dark-colored towels and leave white bleach spots that will ruin your luxury towels.

Washing Machine Cycle – Your luxury towels can be washed on the regular or normal cycle in your washing machine. These cycles work best for cleaning towels, as the faster spin and longer washing time versus the gentler cycles help to better clean dirt and bacteria from the fabric fibers of the towels.

Remove Excess Water Before Drying – Once the towels have been washed, remove them and shake out any excess water from each towel before you put them in the dryer. This shortens the drying time and helps keep towels soft.

How to Dry Towels?

You can use a dryer for your luxury towels, or you can choose to let them air-dry. To use your home dryer, simply choose the regular or automatic cycle to maximize fluffiness, as over-drying can damage delicate fibers. When a cycle is complete, remove towels promptly and fold them immediately for fewer wrinkles.

To air-dry towels, lay them flat on a drying rack inside or hang them outdoors on a clothesline. Air-drying towels may leave them feeling a little stiff but tossing them in the dryer for a quick ‘no heat’ fluff can soften them up a bit.

Vases/ Mirrors/ Wall Art:

General care:

Always handle glass with care.

Always supervise young children around glass products.

Always supervise young children around glass products.

Do not strike the glass with hard or pointed items.

In exceptional circumstances, a scratched surface or damaged edge may cause the glass to break unexpectedly. Avoid impacts on the side or edges of the glass, as this is where the glass is most vulnerable.

Never place hot or cold items directly onto the glass surface as this could cause thermal shock and could trigger the glass to shatter.

If your glass furniture gets chipped or damaged, stop using it and dispose of it safely. Small chips or damages may not cause the glass to break immediately but they will weaken it. Temperature fluctuations in your home (e.g. when your home cools down at night) could trigger it to shatter later.

Cleaning:

Dust regularly with a clean, dry cloth.

Wipe up any spills with a damp cloth and then dry the surface with a clean, dry duster.

Remove stubborn stains and greasy marks with a glass cleaner and a damp cloth or leather shammy, and dry with a clean cloth.

The use of furniture polish or spray is not necessary or recommended.

Never use abrasive cleaning agents as these can scratch and damage the glass surface.

Marble/ Sandstone:

Marble and Sandstone are durable but porous and require special care:

Marble can stain easily, even from water left unwiped for too long.

Immediately clean any spillage and always place a coaster under your glass.

Dust the surface weekly with a soft cloth.

Never use dusting sprays, abrasive cleaners, vinegar, lemon juice, or any other cleaner containing acids.

Twice a year, wash the product with gentle dish soap and warm water.

Rinse it carefully and wipe it dry. Seal marble twice a year to prevent heavy staining.

Seek professional advice for set-in stains.

Metal/steel:

Wipe the metal top or legs with a damp microfibre cloth, warm water, and a dash of gentle dish soap.

Dip an old toothbrush into the soapy water to clean grooves and crevices, as well as any sticky spots.

Wipe with a clean, damp cloth and dry with a lint-free cloth.

Wooden Furniture:

General care:

Use coasters and trivets to prevent water and scorch marks.

Keep out of direct sunlight. Rotate wooden furniture and table décor often to minimize the risk of sunburn.

Maintain the humidity in the room as dry conditions may cause the wood to crack.

Ensure that wooden legs have felt protectors to prevent color transfer to carpets. Use protective felt/rubber feet under any wooden product to prevent the color transfer from the wood.

Cleaning:

Dust weekly.

Wipe down wood surfaces using a barely damp micro-fiber cloth to remove any dirt and grime that may have built up.

A mild dish liquid solution may be used for stubborn marks.

Dry thoroughly.

Lamps/ Lampshades:

Before cleaning any lamp or lampshade, be sure to unplug your light from its power source and disconnect it from all power outlets it might be connected to.

Unscrew the articulations so the arms of your lamps move more freely. This will ensure you don’t do any permanent damage to the electrical connections.

Take off your light bulbs, avoiding contact with the glass part. If need be, make sure to replace them with the recommended light bulb for your lamp.

Rugs:

To get the most out of a handmade rug, it needs to be treated with care.

IMPORTANT! Do not use a brush head or motorized power brush head on the vacuum cleaner. Use a flat head to vacuum the rug.

Rug care differs by size, construction, and material. A regular vacuum and rotation of a rug in high-traffic areas and prompt treatment of spills will extend the life of your rug.